Count ("we", "us", "our") provides a Shopify app that installs the OpenAI Ads pixel and sends server-side conversion data from your store to OpenAI Ads. This Privacy Policy explains what data we collect, how we use it, and the choices available to you and your customers.
When you install Count on your Shopify store, we may collect:
We use collected data to operate the pixel and conversion tracking service, to display reporting inside your Count dashboard, to provide customer support, and to improve the reliability and accuracy of our tracking infrastructure. We do not sell customer data to third parties.
Conversion events are shared with OpenAI Ads on your behalf, since that is the core function of the app. We may also share data with infrastructure providers (such as hosting and analytics vendors) strictly to operate the service, under confidentiality obligations.
We retain event and order data for as long as your store has an active Count installation, or as required to provide support and comply with legal obligations. You can request deletion of your data by contacting us.
Depending on your location, you may have rights to access, correct, or delete personal data we hold about you. To exercise these rights, contact us using the details below.
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page.
If you have questions about this Privacy Policy, contact us at privacy@usecount.app.